David Imel / Android Authority
TL;DR
- Samsung has to pay a penalty of $9.7 million in Australia for placing out deceptive adverts about seven telephones.
- The adverts confirmed that the Galaxy telephones have been appropriate to be used within the pool and within the sea.
- The corporate now says submerging the telephones may corrode the charging port.
Samsung has to pay a hefty high-quality of AU$14 million (~$9.7 million) for a number of deceptive advertising campaigns.
In keeping with a press launch issued by the Australian Competitors & Client Fee (ACCC), Samsung has admitted to creating false claims concerning the water-resistance of the Galaxy S7, S7 Edge, A5 (2017), A7 (2017), S8, S8 Plus, and Word 8.
The ACCC notes that Samsung printed 9 deceptive adverts between March 2016 and October 2018, exhibiting that the telephones have been appropriate to be used in swimming pools and seawater. These campaigns ran throughout Fb, Twitter, Instagram, the corporate’s personal web site, and shops.
Samsung Australia has now acknowledged that if the aforementioned Galaxy telephones are submerged in a pool or seawater, the charging port may develop into corroded and cease working.
“Samsung Australia’s water-resistance claims promoted an necessary promoting level for these Galaxy telephones. Many shoppers who bought a Galaxy cellphone might have been uncovered to the deceptive adverts earlier than they made their determination to buy a brand new cellphone,” ACCC Chair, Gina Cass-Gottlieb, famous within the press launch.
The watchdog reviewed lots of of complaints from shoppers who claimed they’d points with their telephones after water use. In some instances, the gadgets stopped working solely.
“This penalty is a robust reminder to companies that every one product claims should be substantiated,” stated Cass-Gottlieb.