SMARTPHONES

We asked Samsung why it gave its flagships 7 years of support

With the release of the Galaxy S24 series, Samsung committed to 7 years of software support for the lineup – that’s both OS and security updates. Samsung wasn’t the first – Google promised 7 years to the Pixel 8 series, but OnePlus believes anything beyond 5 years is just wasting resources.

We had the chance to chat with Samsung VP Nicholas Porter and we asked him why Samsung decided on the 7 years of support. Samsung’s analysis of consumer feedback found that extending the support adds more value to a smartphone.

Certainly, enough value to make the overhead needed for the upkeep worth it.

Samsung’s research concluded that people tend to keep their phones for longer lately and it makes sense that manufacturers extend the software support.

Finally, Samsung believes that even if some people wouldn’t care about the added support, they’ll still benefit from the improved security and the continued fluidity of their phones for years, getting a better user experience in the end.

For what it’s worth Samsung offers 5 years of support to its latest A-series phones – the Galaxy A55 and Galaxy A35. However the company obviously believes the hardware on its latest flagships is futureproof enough to still be worth using in 2031.


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